A history.
A history.
Our History
Part of a whole
We are part of the IMA Group, an international group based in France which has been a leader for 40 years in the roadside, medical and home assistance sector.
IMA has been around since 1981, created by French mutual insurance companies looking to outsource and professionalise their assistance. The human aspect is one of the cornerstones of what we do. Another of our cornerstones is innovation. Being part of the IMA Group enables our subsidiary to be the group’s innovation ambassador to meet your local needs.
Our mission
Reassuring and organising solutions
A positive experience in a complex situation. Our assistance advisors are committed: empathy, understanding of the situation, reassurance, and goodwill in organising solutions. Everything to reassure and make customers comfortable.
Values, for whom?
Our values have been developed for 30 years and are the basis of our relationships with our shareholders. They also meet our clients' needs and commit us to provide even better care to our beneficiaries and service providers in our day-to-day missions.
